GET TO KNOW THE SPEAKERS
Small Tips, Big Results: Inventory Management & 5 Steps to Bringing Back Lapsed Clients
Karen Felsted, CPA, MS, DVM, CVPM, CVA
Dr. Felsted is a CPA as well as a veterinarian and has spent the last 20 years working as a financial and operational consultant to veterinary practices and the animal health industry. She also spent three years with the National Commission on Veterinary Economic Issues as CEO. She is active in multiple veterinary organizations, has written an extensive number of articles for a wide range of veterinary publications, and speaks regularly at national and international veterinary meetings. In 2011 and 2017, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year, and in 2014, the VetPartners Distinguished Life Member Award.
Quick and Easy Tips for Going Paperless!
Katie Adams, CVPM
Katie Adams is a Certified Veterinary Practice Manager with over a decade of experience in the industry. She is passionate about elevating the profession through training and continuing education as well as working closely with owners and practice managers to implement best business practices. She currently serves as the Director of Curriculum Development for IGNITE, an online collaboration and education tool for veterinary teams.
Client Retention: Tips to Keep Your Client Base Interested, Engaged, and Profitable
Sarah Wooten, DVM, CJV
Dr. Wooten graduated from University of California-Davis School of Veterinary Medicine in 2002. A member of the American Society of Veterinary Journalists, Dr. Wooten divides her professional time between small animal practice in Greeley, Colorado, public speaking on associate issues, leadership, and client communication, and writing.